Feedback - Please be reasonable - we do not like to give or receive anything but positive feedback. If you have a problem with your order please contact us and give us the opportunity to rectify the situation (mistakes do happen, not often but they do happen!). Please note we state a despatch date on all parcels sent but we cannot be held responsible for Royal Mail/couriers actions, over which we have no control. Please also note the despatch (within 3 working days) and delivery allowance (7 working days) times stated on the listing. Please consider the packing time, materials and VAT aspect of postage costs. Please do not assume next day delivery as we do not offer this service without prior arrangement. . Most of our products are NOT designed for DIY fitting and in some cases instruction.